Shipping Methods:
We offer the following payment and delivery options:
- Prepaid: You can complete your purchase online and make the payment in advance.
- Cash on Delivery (COD): Available for select products. Please note that COD is applicable only to certain items. Make sure to check if the product is eligible for COD at checkout.
Delivery Time:
All orders are processed and shipped within 4-7 business days. Please note that this may vary depending on your location and product availability.
Shipping Restrictions:
- Delivery Areas: We currently ship to locations within [your country or region]. International shipping may not be available at this time.
- Product Restrictions: Some products may be restricted from delivery to certain locations due to size, weight, or other shipping limitations.
Returns & Exchanges Policy:
We want you to be happy with your purchase! If for any reason you are not satisfied, we offer the following exchange policy:
- Return and Exchange Process:
- To initiate an exchange or return, you must provide a parcel opening video clearly showing the condition of the product.
- If the video shows that the product has been received with any defects, such as:
- Incorrect color
- Wrong size
- Wrong item received
- Damaged product
- We will proceed with the exchange for the correct item.
- No Refund Policy: Unfortunately, we do not offer refunds. If you choose to exchange an item, and the product is unavailable, the amount will be credited towards another item of your choice.
- Exchange Timeframe: The exchanged product request must be made within 72 hours from the delivery date. Failure to notify us within this timeframe will not be eligible for exchange.
- Exchange Order Limitation: The exchanged product’s value must be used for another order within 15 days of the exchange. This will be managed accordingly to ensure a smooth transaction.
Please make sure to keep your order number and other details handy for a smooth exchange process.
