Effective Date: January 2, 2026
Welcome to OnlineWale (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (theonlinewale.com) and tell you about your privacy rights.
1. Information We Collect When you visit our website, register an account, or place an order, we may collect the following information:
Identity & Contact Data: Name, billing address, delivery address, email address, and phone numbers.
Financial Data: Payment card details or bank account details (collected securely through our trusted third-party payment gateways).
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
Technical Data: Internet protocol (IP) address, your login data, browser type, and version, time zone setting, and operating system.
2. How We Use Your Information We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To process and deliver your order, including managing payments and providing tracking updates.
To manage our relationship with you, including asking you to leave a review or providing customer support.
To improve our website, products/services, marketing, and customer relationships.
To send you details about new arrivals, flash sales, and special offers (you can opt-out at any time).
3. Sharing Your Information We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These include:
Courier and delivery partners to ship your orders.
Secure payment gateways to process your transactions safely.
4. Cookies We use cookies to help us remember and process the items in your shopping bag, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
5. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
6. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@theonlinewale.com
Address: Sultanpur, New Delhi, India